Privacy Policy and Terms of Use

We appreciate the trust you place in Gretty Zueger, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Every effort has been made to check our information for accuracy. Descriptive or typographical errors are subject to correction.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Gretty Zueger
7006 S. Alton Way, Suite C2
Centennial, CO 80112 USA
Phone: 720-248-3710
Fax: 720-248-3711


Information We Collect
We may collect the following information: first and last name, street address, city, telephone number, e-mail address and, when necessary, credit card information, when you:
·  Place an order from our catalogs or on our website
·  Make a purchase at  our retail stores
·  Return an item or make an exchange
·  Inquire about our services
·  Request a catalog
·  Receive a gift package
·  Create an account at
·  Are referred to us through social media
·  Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database.


Using Information We Collect
At Gretty Zueger, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:
·  Process and track your order
·  Provide the services you request
·  Contact you about the status of an order
·  Send you catalogs or promotional offers we believe will be of interest to you
·  Send you e-mail promotions
·  Identify your product and service preferences
·  Customize our communications to you
·  Provide information concerning product recalls or products you have purchased
·  Improve our merchandise selection and customer service


Information We Share with Others
We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Gretty Zueger.


How We Use E-mail
When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request.


Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and e-mail address), please contact us at:

Gretty Zueger
7006 S. Alton Way, Suite C2
Centennial, CO 80112 USA
Phone: 720-248-3710
Fax: 720-248-3711

A limited amount of purchase information also may be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.


It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format. We are sympathetic to concerns you may have about online commerce and the potential for fraud. We have done our homework and have engineered our site to make use of the most powerful security and encryption techniques available under the law.


Privacy of Children on Our Website
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.


Return Policy
Returns and exchanges must be made within 7 days after delivery.
Please call our office for a return authorization number. Items that show evidence of wear, smell like smoke, or perfume will not be accepted and returned immediately to the sender at the sender’s expense.
A 20% restocking fee will be charged after the allowed return period. RETURNS and EXCHANGES will not be accepted after 30 days.

No return on Sale items, they are final sales. Exchange only.


Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.


Questions or Comments?
For questions, comments or assistance, we invite you to contact us at:

Gretty Zueger
7006 S. Alton Way, Suite C2
Centennial, CO 80112 USA
Phone: 720-248-3710
Fax: 720-248-3711