FAQs

Customer Care:
If you have a question about a product or your order, please contact our Corporate Office by sending an e-mail, by calling (toll-free), faxing or by writing to us at the address below.

E-mail: sales@grettyzueger.com
Phone: 1-877-623-0216
Fax: 720-248-3711
Mailing Address:
Gretty Zueger
3176 S. Peoria Ct.
Suite #130
Aurora CO, 80014

Our office is open: Monday-Friday: 9am to 5:30pm (MST)

Follow Us:
At Gretty Zueger, we are committed to offering a world of comfort, relaxation and style to women who need to take time out of their busy schedules for themselves. In creating our social media we hope to bring you a community of experiences and knowledge- contribute by our very own expert staff- to inspire and encourage you to put yourself at the top of your To Do List. We’ll share with you the latest fashions and trends, as well as behind the scenes at our company, and sneak previews of what’s up and coming at Gretty Zueger. We’ll also include real life stories from you, contributed by our fans and customers. Go to our Facebook and Twitter page and take a few moments to read, browse and experience, and maybe even leave a comment or two.

Fabric Glossary:

Peruvian Cotton: a very strong, high grade textile made from the spun fibers of the cotton plant. Cotton is a natural fiber and is biodegradable. Peruvian cotton is chosen for its durability, strength and absorbency. Cotton in general can absorb and release perspiration rather quickly, allowing the fabric to breathe. It can tolerate high temperatures and takes dyes very easily. Use a pima cotton fabric when you want a soft, natural cotton feel that’s durable in nature.

Tonal Pigment: The perfect mix of our Peruvian cotton and Lycra jersey, our TP collection is 95% cotton, 5% Lycra. This mix creates a versatile fiber that is soft, smooth, comfortable and highly absorbent. Use TP for comfort, soft texture, and durability.

Lycra Jersey: a type of synthetic, stretchy spandex fiber. Lycra jersey is usually spun with other fibers to create fabrics with extra comfort, movement, and shape retention. It gives added comfort and ease and is figure flattering since it drapes nicely over the body. Lycra jersey is resistant to shrinkage, wrinkles and fading. Use a Lycra jersey fabric for comfort, easy care, and versatility.

PC Monitor Color Disclaimer:

The colors on your computer monitor may appear differently than the actual products.

Stock Availability:
At this time, our Web site is separated between wholesale and retail sales. While the retail portion is real-time, our wholesale information is not real-time. We try our best to keep this updated. If you are a wholesale vendor and need to know whether an item is currently in stock or would like to place an order, please call us at 720-248-3710 and we will be happy to tell you this information.

Pricing and Availability Disclaimer:
Prices and availability of products and services are subject to change without notice. Errors will be correct where discovered, and Gretty Zueger reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed or your credit card charged.

Exchanges and Returns:
While our goal is for you to be completely happy with every purchase from Gretty Zueger, Any changes or cancellations must be made within 7 days of receiving the goods by calling our office directly 720-248-3710  or sending an email to sales@grettyzueger.com

E-mail: sales@grettyzueger.com
Phone: 720-248-3710
Fax: 720-248-3711
Mailing Address:
Gretty Zueger
3176 S. Peoria Ct.
Suite #130
Aurora CO, 80014

Refunds:
Once a return item has been received at our corporate office, we will contact you by phone or email and depending on your situation you will get a refund or exchange immediately. If you have a question, please e-mail us or call 720-248-3710.

Shipping:
Gretty Zueger Ships UPS Ground on all web-based orders. In-stock items usually ship within 24-48 hours. In-stock orders are typically delivered within 4-5 business days from the expected ship date via UPS. UPS delivers Monday through Friday.